IMPORTANT POLICIES

When Ordering Cupcakes, Other Cakes & Joy in a Jar

ALL STANDARD ORDERS REQUIRE A 48 HOUR NOTICE
SPECIAL EVENTS REQUIRE 4-6 WEEK NOTICE
 

**DELIVERY FEE** A standard $10.00 fee will be charged within a 15 mile radius of zip code 28173.
Anything outside of the 15 mile radius of 28173 will be determined prior to delivery. 

 

**SPECIALTY CAKES** Please call for details as prices will vary, depending on size, design, and covering (fondant or butter cream). A deposit and 2-3 week notice is required for all specialty cakes. 

 

PAYMENT AND CANCELLATION: Payment is expected upon placing orders. You can request an invoice to be sent to you or payment can be collected by calling the store. All inquiries without payment will remain an inquiry and will not be added to our production calendar.

PLEASE NOTE: a 1 week notice is required for cancellations, minus any supplies purchased to prepare said order.

Any orders canceled outside of the 1 week notice WILL NOT BE REFUNDED.

Custom Cakes Charlotte, NC

The Cupcake Queen    l    201 W. South Main Street, Suite A    l    Waxhaw, NC 28173      704.​​​​​​​​​​256.1292    

Spring & Summer Hours    l    Tuesday – Saturday: 10 AM to 7 PM        Sunday & Monday: CLOSED  

© 2019 The Cupcake Queen, LLC All Rights Reserved​